Privacy policy

 

Responsible for the data processing is:

Beyond Knots UG
Papenreye, 14
Hamburg
Germany
info@beyondknots.de

Phone: + 49 (040) 589 72 639

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time you access a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. All access data is deleted no later than seven days after the end of your visit to the site.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this Privacy Policy.

2. Data processing for contract processing, establishing contact and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract, to process your contact or to open the customer account and without providing them you will not be able to complete the order and/or open the account or send the contact. Which data is collected can be seen from the respective input forms.
We use the data you provide to process the contract and process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art You have consented to your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account.

3. Data processing for the purpose of dispatch processing

For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

4. Data processing for payment processing

For payment processing in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. B. on your own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

Where applicable, we provide our service providers with additional data, which they use together with the data required for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). Pursuant to Art. 6 (1) p. 1 lit. f DSGVO, this serves to protect our legitimate interests in fraud prevention or in efficient payment management, which outweigh these interests in a balancing of interests.

4.3 Identity and credit checks when choosing Klarna payment services

Klarna Pay now (direct debit)
If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we will forward your data as part of the payment and contract processing in accordance with Art. 6 para. 1 sentence 1 letter b) GDPR to Klarna. This data is transmitted so that Klarna can create an invoice for the invoice processing you require and carry out an identity and credit check. Please understand that we can only offer you the respective Klarna payment method if this is possible based on the results of the credit check. Detailed information on this and the credit agencies used are available at Privacy information to be taken from Klarna.

5. Advertising by email

5.1 Email newsletter with registration

If you register for our newsletter, we will use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. is permitted by law and about which we will inform you in this declaration.

5.2 Sending out newsletters

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

6. Cookies and other technologies

 General Information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and allow us to recognize your browser on your next visit (so-called persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

Insofar as you have consented to the use of the technologies pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO, you may revoke your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your cancellation options in the section "Cookies and other technologies". For more information, including the basis of how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google's servers. The full IP address will only be sent to a Google server and shortened there in exceptional cases. Unless otherwise specified for the individual technologies, the data processing takes place on the basis of an agreement concluded for the respective technology between jointly responsible persons in accordance with Art. 26 GDPR. You can find more information about data processing by Google in the Data protection information from Google.

 Google Analytics

For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information as well as information about your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

7.2 Use of Facebook services

 Use of Facebook pixels

We use the Facebook Pixel within the scope of the technologies presented below Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) are automatically collected and stored, from which you are using usage profiles are created by pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services relating to website activity, in particular personalized and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. If the data transfer to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. You can find more information about data processing by Facebook in the privacy policy of Facebook.

 Facebook Analytics

As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook. Your analysis serves the optimal presentation and marketing of our website.

 Facebook Ads

We use Facebook Ads to advertise this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision about the placement of the advertisements with individual users. Unless otherwise specified for the individual technologies, the data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.

Via Facebook Pixel Conversions We measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook.

8. Social media

8.1 Social plugins from Facebook, Instagram, Pinterest

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that when you call up our website, no connection is yet established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser There you can, for example, press the Like or Share button.

8.2 Our online presence on Facebook, Instagram, Pinterest, LinkedIn

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, when you visit our online presences on the social media mentioned in the above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. If you still require assistance in this regard, you can contact us.

Facebook is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a Facebook server, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a Facebook server, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Pinterest is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server at Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses from the European Commission.

LinkedIn is an offer from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server at LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses from the European Commission.

9. Contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
  • pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • required to assert, exercise or defend legal claims;
  • according to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you reject its deletion;
    • we no longer need the data, but you need it for asserting, exercising or defending legal claims or
    • You have objected to the processing in accordance with Art. 21 DSGVO;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.


 

Privacy policy created with the Trusted Shops Right copywriter in cooperation with FÖHLISCH lawyers.